Qynko - Terms and Conditions

Acceptance of Terms

By accessing and using the Qynko app, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this app.

Definitions

• User: Any individual who creates an account and uses the App. Each user should have only one account.
• Service Provider: Any individual providing services through the App.
• App: The Qynko application and its associated services.

Services Provided

Qynko offers the following services:

• Audio and video calls via the internet.
• Payment and withdrawal features.
• Sharing content by posting text, and photos.

User Accounts

• You must create an account to use certain features of the app.
• You are responsible for maintaining the confidentiality of your account information and password.
• You agree to provide accurate, current, and complete information during the registration process.

Use of Services

• You agree to use the services only for lawful purposes.
• You agree not to post or share content that is illegal, offensive or violates any third party’s rights.
• Qynko reserves the right to terminate or suspend your account if you violate these terms.
• Service Providers set their own rates for sessions. Users pay from their app wallet for a session. All sessions are done through audio or video calls.
• We recommend service providers offer the best possible experience to the user.

Payments and Withdrawals

• All payments and withdrawals must be made through the app’s secure payment system
• You are responsible for any fees or charges associated with your transactions, which may vary depending on the payment method
• Qynko is not responsible for any issues arising from third-party payment providers.
• Payment issues or disputes must be reported within 30 days. If there is any issue with a payment transaction or withdrawal within the app, it will be resolved within 3-15 working days. For support, reach us at [email protected].

Fees

• The user pays the service charge, and the provider will receive the amount they set.
• Do not pay any additional charges outside the app. If you do, we are not responsible for any losses.

Cancellations and Refunds

• We are not responsible for any refunds based on dissatisfaction with the services provided by independent service providers
• Service charges are non-refundable.
• Users set their own rates, and we do not control the quality or outcome of their services.

Liability

• We’re not responsible for any damages or issues with services provided by individuals.
• Service providers offer their services independently; we are not liable for the outcome.

Termination of Services

• We can suspend or terminate accounts that violate the Terms.

Copyright and Intellectual Property

• All app content belongs to Qynko. You cannot copy or use it without permission.
• By submitting content, you give us permission to use it on the app.

Data Privacy and Security

• We collect personal data like your name, email, and payment details.
• Your data is protected with us.
• Important: If you share any personal information (e.g., phone number, address, bank details, or any other confidential information) during a chat or call with a service provider, we are not responsible for any misuse of that information. Please be cautious when sharing personal details.

Changes to Terms

• Qynko reserves the right to modify these terms at any time. We will notify you of any changes by updating the date at the top of this document. Your continued use of the app after any changes signifies your acceptance of the new terms.

Contact Us

• Email: [email protected]